Addl DGFT Mumbai Constitutes Ten Member Committee
for Disputes between Buyers and Sellers
[Ref: Trade Notice 01/2015-16 dated 1 June 2015]
Subject:
Formulation of Committee on Quality Complaints & Trade Dispute (CQCTD)
As per Para
8.01 of the Handbook of Procedures of the Foreign Trade Policy 2015-2020, a Committee
on Quality Complaints & Trade Dispute (CQCTD) is herewith constituted w.e.f. 1st June, 2015 in the office of the Additional
Director General of Foreign trade, Mumbai. The purpose of the Committee is to
effectively deal with trade disputes and complaints regarding quality.
The
jurisdiction of this Committee (CQCTD) would extend to Zonal DGFT, Mumbai, RA Nagpur
and RA Panjim. The Committee on Quality Complaints
& Trade Dispute (CQCTD) is formulated herewith with the following members :
|
1. |
Additional
DGFT.,Mumbai |
:
Chairperson |
|
2. |
Representative
from Bureau of Indian Standards (BIS) |
: Member |
|
3. |
Representative
from APEDA |
: Member |
|
4. |
Representative
from concerned bank (The
representatives will vary as per the issues involved) |
: Member |
|
5. |
Representative
from FIEO/EPCs (The
representatives will vary as pr the issues
involved) |
: Member |
|
6. |
Representatives
from Export Inspection Agency |
: Member |
|
7. |
Nominee
of Director of Industries of Government of Maharashtra |
: Member |
|
8. |
Nominee
of Development Commissioner of MSME Maharashtra |
: Member |
|
9. |
Dr.
Praveen Kumar, Astt. DGFT.,Mumbai
|
: Member
Secretary |
|
10. |
Any other
agency as co-opted by Chairperson |
: Member |
The
Committee (CQCTD) would look into any application for investigation of quality complaints
and/or other trade disputes which are filed in the office of Zonal DGFT,
Mumbai/RA Nagpur and RA Panjim in the format given in
ANF8 of Appendices and Aayaat Niryaat
Forms which are duly supported by self-attested copies of relevant documents.
Further,
complaints can also be filed online on DGFT website www.dgft.gov.in. The online
complaints pertaining to the jurisdiction of the above Committee (CQCTD
formulated above) will be forwarded by the Nodal officer in DGFT to the Addl.DGFT, Mumbai for examination and appropriate action.
The
Committee (CQCTD) would investigate on the quality complaint and/or other trade
disputes and after giving due opportunity of hearing to both sides, arrive at a
conclusion to resolve the matter and the Committee (CQCTD)/RA will take action
as considered appropriate.
Mechanism
in resolving quality complaint and trade dispute
The
mechanism in resolving quality complaint and trade dispute is given in Para
8.04 of Handbook of Procedures of Foreign Trade Policy 2015-2020. For the
interest of trade, the entire procedure is being elucidated as follows
regarding quality or other trade disputes.
·
The
complaint can be received a) from an importer abroad against an Indian exporter
and b) from an Indian importer against foreign exporter in the jurisdiction of
Zonal DGFT Mumbai, RA Nagpur and RA Panjim.
·
The
complainant will have to submit an application for investigation of quality
complaints and/or other trade disputes to the office of Addl.DGFT., Mumbai in the
format given in ANF 8 of Appendices and Aayaat Niryaat Form. The complainant has to duly support his
complaint with self-attested photocopies of relevant documents.
·
The
complainant can also file the complaint online on DGFT website www.dgft.gov.in.
·
The
complaints received in the DGFT office from the Indian importers against
foreign exporters will be forwarded by the Nodal officer in the DGFT office to
the concerned Foreign Trade (FT) Division in the Department of Commerce (DoC). FT Division in DoC will
take up the complaint with the concerned Embassy/High Commission/Consulate
General in India and with concerned Indian Embassy/High Commission abroad for
effective resolution of the complaint.
·
As
stated above, the online complaints pertaining to the jurisdiction of the above
Committee (CQCTD formulated above) will be forwarded by the Nodal officer in
DGFT to the Addl.DGFT, Mumbai for examination and
appropriate action.
The above Trade Notice is issued herewith for the
benefit of trade.