DGFT Go-Live on 13 July for IEC relates
Services
· IEC Operations to be Suspended from 10 July to 13
July for Changeover
[Trade Notice No. 16/2020-21 dated 25 June
2020]
Subject:
Launch of new DGFT platform and Digital
delivery of IEC related services.
As
part of Digital India programme and for Ease of Doing
Business, DGFT has undertaken an initiative to revamp its services delivery
mechanisms to promote and facilitate foreign trade. As a step in that
direction, the first phase of a new digital platform of DGFT is scheduled to
Go-Live on 13th July 2020. The platform will become accessible through
the existing
website: https://www.dgft.gov.in
2.
In the first phase, the website will be catering to the services related to the
IEC issuance, modification, amendments etc. processes along with a Chatbot (a virtual assistant) catering to queries of users.
Other online modules relating to Advance Authorisation, EPCG, and Exports
Obligation Discharge which are part of next phase will be rolled out
subsequently after the first phase stabilizes.
The
following important points may be noted with regard to the new platform design:
i. Access to the services would be through a
username and password based system.
The
first time logins/user ID may be created through a registration process on the
new platform.
ii. For
user ID creation, registered mobile number/email ids of the IEC holders will be
a mandatorily required. The same will be authenticated by the process of
OTP/email based authentication process.
iii. Users
would have to link their login IDs to their specific IECs. The process of
linking would be available post login through Digital Signature/Aadhaar based e-Sign.
iv. Digital
Signature (DSC)/Aadhaar based e-Sign will be required
for applying and modifying IEC or adding or updating the IEC-linked users. Users
may take necessary actions for procuring/updating their information etc. on the
DSC/Aadhaar.
3.
The user profile can be then used by the IEC holders to engage with DGFT and
its services. This will enable the user to electronically file their
application related to IEC, AA, EPCG, including amendments & redemption,
monitoring the status of the application, raising queries, replying to the
deficiencies etc. among other services related to the Foreign Trade policy.
4.
The new platform is also designed for smooth migration of legacy (older) data
of DGFT and its stakeholders. The existing data will be used for the online
processing of the previous applications henceforth. The users will be able to
monitor the status of their applications and the pending obligations thereof.
These numerous features should significantly benefit the trade community. Users
are requested to familiarize themselves about the new platform and its features.
5.
DGFT RAs are directed to intimate the staff/officials about the launch of the
new platform. All the staff/officials must have an NIC/GOV email ids with
updated mobile numbers. The same will be used in the Back Office (BO) portal of
the new platform. RAs are also directed to spread awareness about the new
platform among the trade stakeholders. Staff/Officials may also refer to the
content about the platform provided to them during the training sessions.
6.
It is further informed that for the purposes of go-live of first phase and the
required systems configurations, the IEC applications and modification
process would be suspended from 3:00 pm on 10.07.2020 till 13.07.2020.
Stakeholders are requested to plan in advance about the IEC services.
7.
In case of any issues/queries you may contact DGFT Helpdesk at 1800-111-550
from 9:00 am to 6:00 pm Monday to Saturday.
8.
This issues with the approval of the Competent Authority.
(Issued
from File No. 01/02/29/AM20/EGTF)