Stop
Selling Car Seat Belt Alarm Stoppers, E-commerce Sites
·
Centre
Issues Order against Top 5 E-commerce Platforms for Selling Seat Belt Alarm
Stopper Clips
·
The
Clips Violate Consumer Protection Act, 2019 and Compromise with the Lives of
Car Passengers
·
13,118
Listings of Car Seat Belt Alarm Stopper Clips Delisted from E-commerce
Platforms
·
CCPA took cognizance of the issue of the sale
of car seat belt alarm stopper clips and with its eagle eye found that said
clips were being blatantly sold on several e-commerce platforms in an
easy-to-access manner resulting in direct violation of the Consumer Protection
Act, 2019 and pose a high risk to the valuable life of the consumers.
In view of violation of Consumer
Protection Act, 2019, the Central Consumer Protection Authority (CCPA) has issued
orders against top five e-commerce platforms for selling car seat belt alarm stopper
clips. The clips compromise life and safety of consumer by stopping alarm beep when
not wearing seat belts.
Headed by Chief Commissioner,
Mrs. Nidhi Khare, CCPA passed orders against Amazon, Flipkart,
Snapdeal, Shopclues and Meeshofor
violation of consumer rights and unfair trade practice.
The issue of the sale of car
seat belt alarm stopper clips came to the notice of CCPA by the Department of Consumer
Affairs through the letter of the Ministry of Road Transport and Highways (MoRTH). The letter highlighted the issue of blatant sale of
car seat belt alarm stopper clips and requested for action on errant vendors / online
platforms and issuance of an advisory. Further, Rule 138 of Central Motor Vehicles
Rules 1989 makes it mandatory to wear seat belts. However, online sales of such
items that compromise passengers’ safety by stopping the alarm beep when not wearing
seat belts can be unsafe and dangerous to the life & safety of consumers.
It is imperative to say that
using car seat belt alarm stopper clips can also be a hurdle for consumers seeking
claim amounts in the cases of motor insurance policies, wherein an insurance company
may deny the claim by citing the negligence of the claimant for using such clips.
On the other hand, using seat belt acts as a restraint that allows the airbag to
provide proper cushion and not hit the passengers at full force which also works
as a protective shield in case of collisions.
CCPA is entrusted to protect,
promote and enforce the rights of class of consumers. Therefore, CCPA took cognizance
of the issue of the sale of car seat belt alarm stopper clips and with its eagle
eye found that said clips were being blatantly sold on several e-commerce platforms
in an easy-to-access manner resulting in direct violation of the Consumer Protection
Act, 2019 and pose a high risk to the valuable life of the consumers. It was also
found during the proceedings that some sellers were selling the clips by camouflaging
them under the garb of bottle openers or cigarette lighter etc.
Taking into consideration the
severity of the said product on the safety and precious life of consumers, CCPA
referred the matter to DG Investigation (CCPA). Based on the recommendation in the
Investigation Report and submissions made by e-commerce entities, CCPA has issued
Directions to the e-commerce platforms where they were directed to permanently delist
all car seat belt alarm stopper clips and associated motor vehicle components which
compromise the safety of passengers and the public. They were also directed to apprise
CCPA of the steps taken against errant sellers of such products and submit details
of the sellers along with a compliance report on the above directions.
Taking note of the Directions
issued by CCPA, Compliance Reports were submitted by all five e-commerce entities.
Based on the initiative of the CCPA, approximately13,118 listings of car seat belt
alarm stopper clips have been delisted from the e-commerce platforms. The details
of the delistings are:
|
S.No. |
Name
of E-commerce Company |
Delistings
(Numbers as per the submissions made by companies) |
|
1. |
Amazon |
8095 |
|
2. |
Flipkart |
4000-5000 |
|
3. |
Meesho |
21 |
|
4. |
Snapdeal |
1 |
|
5. |
Shoplcues |
1 |
|
|
Total |
13,118 |
The action taken in the present cases assumes significance
given that as per the latest report published by the MoRTH
more than 16,000 persons were killed in road accidents in 2021 due to not wearing
seat belt, of which 8,438 were drivers and the remaining 7,959 were passengers.
Moreover, approximately 39,231 persons were injured out of which 16,416 were drivers
and 22,818 were passengers. The report further provides that young
adults in the age group of 18-45 accounted for more than one-third of victims
in road accident cases.
CCPA is working round the clock
to promote and safeguard the rights of class of consumers in every nook and corner
of the Country, in this regard, CCPA has written letters to the Chief Secretaries
and District Collectors requesting them to take appropriate action as per law, against
the manufacture or sale of car seat belt alarm stopper clips to prevent loss of
life or severe injury to consumers. CCPA has also requested to submit an action
taken report to protect the valuable life of the consumers.
To prevent the valuable loss
to life of the public at large, CCPA has issued an Advisory among the stakeholder
which includes Secretary of MoRT&H and DPIIT, Chief
Secretaries of all States and Union Territories. E-Commerce Entities, Industry Associations
and Voluntary Consumer Organizations for wide dissemination to desist from manufacture
or sale or listings of Car Seat Belt Alarm Stoppers.