DGFT Sets up 'Global Tariff and Trade Helpdesk' to Assist
Stakeholders in Navigating Emerging Trade Issues
·
Global Tariff Challenges Helpdesk' would look into
issues relating to Import and Export Challenges, Import Surges or Dumping, EXIM
Clearance, Logistics or Supply Chain Challenges, Financialor
Banking issues, Regulatory or Compliance Issues, and Other Issues or
Suggestions.
·
Issues
to email id: dgftedi@nic.in with the subject header:
'Global Tariff and Trade Helpdesk', or call the Toll-Free No at 1800-111-550
[DGFT Trade Notice No. 01/2025-26 dated 11
April, 2025]
Subject: Operationalisation
of DGFT 'Global Tariff and Trade' Helpdesk.
The Department of Commerce and DGFT are
actively tracking developments in global trade, particularly in relation to
tariff changes, import surges, and export-related challenges. Given the
evolving trade landscape and the introduction of various tariff and
counter-tariff measures, there may be both new export opportunities and
heightened import pressures from specific countries or product sectors. Exporters
and importers experiencing such shifts are encouraged to share their inputs and
suggest potential support measures. In this context, DGFT has operationalised a dedicated 'Global Tariff and Trade Helpdesk' to assist stakeholders in
navigating emerging trade issues.
2. The 'Global Tariff Challenges Helpdesk' would look into issues relating
to Import and Export Challenges, Import Surges or Dumping, EXIM Clearance,
Logistics or Supply Chain Challenges, Financialor
Banking issues, Regulatory or Compliance Issues, and Other Issues or
Suggestions. The Help desk would also collect and collate trade-related issues
concerning other Ministries/Departments/Agencies of Central Government and
State Governments and will co-ordinate to seek their support and provide
possible resolution(s).
3. Export-Import community may submit information
on the DGFT website and submit information relating to their issues on which
support is required using the following steps--
i.
Navigate
to the DGFT Website (https://dgft.gov.in) -- > Services -- > DGFT Helpdesk
Service
ii.
'Create
New Request' and select the Category as 'Global Tariff and Trade Issues'
iii.
Select
the suitable sub-category (lmport Challenges, Export Challenges,
Import Surges or Dumping, EXIM Clearance, Logistics or Supply Chain Challenges.
Regulatory & Compliance Issues, and Other Issues and Suggestions), enter
the other relevant details and submit.
Alternatively, you may send your issues to email id: dgftedi@nic.in
with the subject header: 'Global Tariff and Trade Helpdesk', or call the
Toll-Free No at 1800-111-550
4. The status of resolutions and
feedback may be tracked using the status tracker under the DGFT Helpdesk
Services. Email and SMS would also be sent as and when the status of these
tickets are updated. Trade stakeholders are encouraged
to make appropriate use of these support facilities.
This Trade Notice is issued with the
approval of the competent authority.
(Issued from File
No.01/02/01/AM-26/Global Tariff Helpdesk[E-42425])
