DGFT Released Online Procedure for Perfumery Assam and other Region Agarwood (Oudh) Exports

· DGFT has operationalised a dedicated online module on the Trade Connect ePlatform (TCeP) for issuance of Certificate of Origin (CoO) for Agarwood exports.

· The initiative aims to improve transparency, traceability, accountability and ease of doing business in export processes.

· The module facilitates electronic issuance of CoO for Agarwood to establish legal origin and ensure compliance with international norms, including CITES requirements.

· The platform provides a single-window digital interface for CoO issuance and integrated trade facilitation services.

· Exporters can submit applications online along with details of source/origin, stock particulars, chain of custody, inspection records and supporting documents.

· Applications will be digitally routed to the jurisdictional Divisional Forest Officer (DFO) for verification and then to the designated State Nodal Officer for approval.

· Approved Certificates of Origin will be issued electronically through the platform.

· The system introduces a paperless workflow with improved traceability and reduced physical interaction with authorities.

Workflow for Exporters

· Existing DGFT login credentials can be used on the Trade Connect ePlatform; no separate registration is required.

· Exporters not registered on DGFT portal must first complete registration on DGFT website.

· Exporters can apply through:

o Trade Connect ePlatform → Certificate of Origin → Apply for CoO → Forest Produce – Agarwood.

· Exporters must provide:

o Source/origin details

o Stock particulars

o Chain of custody details

o Quantity and product description

o Supporting documents and inspection photographs.

· Exporters can track application status online and download digitally issued CoOs after approval.

Onboarding of Issuing Officers

· DFOs and State Nodal Officers must register on the Trade Connect platform under:

o “CoO Authorized Agency” → “North Eastern States (For Issuance of Agarwood)”.

· Registration must be done using official email IDs only.

· Officers are required to register their Digital Signature Certificates for electronic signing of eCoOs.

· Officers already onboarded on DGFT Back Office Portal need not register again.

Verification and Approval Process

· Applications will first be assigned to the jurisdictional DFO for document verification and physical inspection.

· After verification, DFOs will forward applications online to the State Nodal Officer with recommendations/comments.

· State Nodal Officers may approve, reject or seek clarification on applications.

· Approved CoOs will be generated and issued electronically through the platform.

Effective Date

· The online module will become operational from May 25, 2026.

Verification Mechanism

· Authorities can verify authenticity of issued CoOs through the Trade Connect ePlatform under:

o Certificate of Origin → Verify Certificate.

Support Channels

· DGFT Helpdesk support is available through toll-free assistance and email.

· Queries and clarifications can be sent to: coo-dgft@gov.in.

[DGFT Trade Notice No. 05/2026-27 dated 22 May, 2026]

Subject: Launch of online module for issuance of Certificate of Origin (CoO) for Agarwood on Trade Connect Platform.

Reference is invited to Para 1.07 of the Foreign Trade Policy, which envisages facilitation of exports and imports through efficient, transparent, and accountable delivery systems. With a view to achieve this objective and to enhance transparency, traceability, and ease of doing business for exporters, the Directorate General of Foreign Trade (DGFT) has developed and operationalised a dedicated online module for issuance of Certificate of Origin (CoO) for Agarwood exports on the Trade Connect ePlatform (TCeP).

2. The said module facilitates issuance of Coo for Agarwood exports for establishing legal origin, validating chain of custody, and ensuring compliance with applicable international requirements, including those under the Convention on International Trade in Endangered Species of Wild Fauna and Flora (CITES). The platform serves as a single-window digital interface for issuance of Coos and provision of integrated trade facilitation services.

3. The online module enables exporters to submit applications electronically along with supporting documents and details relating to source or origin, stock particulars, chain of custody, and inspection records. The module allows for digital routing of such applications to the jurisdictional Divisional Forest Officer (DFO) for verification and inspection and thereafter to the designated State Nodal Officer for review and approval. Upon approval, the CoO shall be issued electronically through the platform.

3.1. The system has been designed to provide a transparent , paperless workflow with improved traceability and reduced physical interface between the exporters and concerned authorities.

Workflow

4. The workflows within the online module are summarised as under:

4 .1. Workflow For Exporters:

(i). The exporters' login credentials as created on the DGFT website (https://dgft.gov.in) shall also work on the Trade Connect ePlatform (https://trade.gov .in). There is no need for the exporter to create new account on this platform.

(ii). In case any exporter is not registered on the DGFT Website, they would be required to register on DGFT Website. Please refer to the Application Help & FAQs section on DGFT Website → Learn (https://www.dgft.gov.in/CP/?opt=application-help) for more details .

(iii). Exporters may apply online for issuance of Coo for Agarwood through the Trade Connect ePlatform using their login credentials by following Trade Connect ePlatform (https://trade.gov.in) → Certificate of Origin → Apply for Certificate of Origin → Application details → Basic details → Certification details → Type of Certificate of Origin → Other → Trade Agreement/Others → Forest Produce - Agarwood.

(iv). Exporters shall furnish details relating to source or origin, stock particulars, chain of custody, quantity, product description, and upload supporting documents, including inspection photographs and other relevant records.

(v). Exporters may track the status of their application online through the platform. (vi). Upon approval, the digitally issued CoO may be downloaded from the platform.

4.2 For onboarding of Divisional Forest Officers (DFO)/ State Nodal Officers on the Module:

(i). All issuing officers are required to register by navigating to the Trade Connect ePlatform (https://trade.gov.in) → 'Register' → selecting 'Register User As' - 'CoO Authorized Agency' → Select agency "North Eastern States (For Issuance of Agarwood)" → selecting 'State name' for registering as a State Nodal officer and by selecting 'State - District name' for registering as a Divisional Forest Officer (DFO).

(ii). Issuing officers must use only their official e-mail address for registration.

(iii). Issuing officers must register their digital token key after logging into the platform and then navigating to 'My Dashboard' → 'Register Digital Signature Certificate', in order to enable them to digitally sign the eCoOs.

(iv). Divisional Forest Officers (DFOs) and State Nodal Officers already onboarded on the DGFT Back Office Portal are not required to register again. Such officials may write to coo-dgft@gov.in for any assistance.

4.3. Workflow for DFO/Forest Authority Workflow:

(i). The submitted application shall be assigned to the jurisdictional Divisional Forest Officer (DFO).

(ii). The DFO shall undertake necessary verification of documents and physical inspection of stock and supporting records.

(iii). Following verification, the application shall be forwarded online by the DFO to the designated State Nodal Officer along with the officer's recommendations/ comments.

4.4. Workflow for State Nodal Officer Workflow :

(i). The State Nodal Officer shall examine the verified application and may approve, reject, or seek clarification by marking it deficient, as required.

(ii). Upon approval, the Coo shall be generated and issued electronically through the Trade Connect ePlatform.

5. Exporters and stakeholders are advised to familiarise themselves with the new digital process and utilise the online module for the submission and processing of applications with effect from May 25, 2026 . Further, user manuals for exporters and issuing officials are available on the Trade Connect ePlatform (https://trade.gov.in).

Verification Mechanism

6. The authorities requiring verification of genuineness of the Coo presented to them by the exporters shall visit the following link on the Trade Connect ePlatform (https ://trade.gov.in) → 'Certificate of Origin' → ‘Verify Certificate’ and enter the CoO No. pertaining to the Coo which is required to be verified. This will display the details of the Coo issued on the platform corresponding to the Coo No. entered for verification purposes on the platform.

Support Channels

7. Exporters and stakeholders are encouraged to reach out to the DGFT Helpdesk with respect to any queries, suggestions, or feedback related to the eCoO module. Support is available through the following channels:

(i). Toll-Free Assistance: You may contact the DGFT Helpdesk through our tollfree numbers for support .

(ii). Email Inquiries: For clarifications or further assistance, please e-mail DGFT Helpdesk at coo-dgft@gov. in

This Trade Notice is issued with the approval of the competent authority.

(Issued from File No. 01/02/54/AM21/EG&TF-Part(1))